Expiring Exports

Starting from 1 September 2018, any exports older than 30 days will be removed from our servers and will no longer be available for download.

Why are you making this change?

The Export page (where your exports are available for download) was built because some large exports can take a few minutes to generate, so a page was required where these could be made available for download. No rule was put in place to remove these exports after the initial download, so over time we’ve accumulated a vast quantity of exports, some of which are very large in size. In order to reduce the burden on our infrastructure, we’ve taken the decision to remove any export that’s older than 30 days. This will start from 1 September.  On that date, any export generated prior to 2 August will be deleted from our servers and will no longer available for download.

Do I need to do anything?

If you’ve been creating exports and for some reason have not downloaded them, then you should go to your Exports page and download all the ones that you wish to keep. You should do this before 1 September.